digital is not just technology

it is how technology is changing the conditions under which business is done

Transforming to digital? Success is all about attitude.


Take our short quiz to find out which of our digital characters you are most like!

The last training I had was a three-day negotiating skills course. It contained loads of really useful guidance and skills that I thought I could use in my job. But the reality was that 6 months later I had only used one or two of the techniques I learnt.

More classic software delivery mistakes that have stood the test of time!

The thing about really well-formed cunning mistakes is that they  keep being made over and over again. We are all familiar with the character in the horror film who time and time again ignores the obvious warning signs and edges closer towards greater danger. Why don't they run away! I have a few personal recurring mistakes, such as always thinking that there is plenty of time left to do the Christmas shopping, and forgetting to turn the thermostat down when toasting tea cakes!

Yet another security breach hits the headlines. And boy this was a big one! Turns out that 1bn accounts were compromised in 2013. How Yahoo has kept this under the radar must be a feat of world-class information security management! So they must be getting something right. Or perhaps they just didn’t know? Yeah, right.

After a huge surge in their share price, Nintendo issued a profit warning today! Turns out they haven’t seen how to make their new sensation a commercial hit too. What an amazing missed opportunity. But, if Nintendo are not going to do it, let me tell you how you can.

Have you noticed everyone staring at their phones in an unusual way recently?  They aren't checking their Facebook posts any more, they're more likely playing   Pokemon Go! It's the latest game to hit everyone's smartphone - but this one is different.

I have had a number of conversations over the last few months with people who have experienced the demise or watering down of innovation departments in large corporations. It seems that whilst CEOs and their teams recognise the value of innovation, their ability to nurture it continues to elude them.

Waitrose quick check smallI've been using Apple Pay on my iPhone for a while now.  I also use Waitrose Quick  Check.  But I've always thought it was crazy picking up a low powered scanner when I already had a powerful device in my hand - and I always dropped at least one of them!  Now Waitrose has launched a Quick Check App - but is it a good experience or just a fad? 

Outsourcing software delivery capability has been a trend over the last few decades. Even outsourced Agile models have seen successes. However, with more focus on dynamic digital software products, rapidly evolving customer needs and empowered product teams, has the outsourced software model run its course?

Personally, Christmas triggers a two month phase of buying online. This year was no exception apart from the fact nearly every gift I purchased was being delivered via Click+Collect. Christmas day in fact started with the opening of presents and then the now traditional reading of the 20 sales emails sitting in my inbox declaring that the "sale starts now!". As you could expect, I ordered a healthy amount of sales items from the likes of John Lewis, Hobbs, Debenhams and Monsoon, all Click+Collect!