In our work we often have to help clients in recruiting for either project or operational resources. One thing that a consulting background has instilled in us is the need to recruit the person rather than recruit the skill.  But surely, a ‘good’ CV helps to identify a good candidate for a particular role? In fact our experience from helping to recruit many permanent and contract staff is quite the opposite. CVs that demonstrate a large list of very relevant skills often are not what they seem.

Personally, Christmas triggers a two month phase of buying online. This year was no exception apart from the fact nearly every gift I purchased was being delivered via Click+Collect. Christmas day in fact started with the opening of presents and then the now traditional reading of the 20 sales emails sitting in my inbox declaring that the "sale starts now!". As you could expect, I ordered a healthy amount of sales items from the likes of John Lewis, Hobbs, Debenhams and Monsoon, all Click+Collect!

black-tag

Black Friday is an American tradition that UK retailers have jumped on this year. It’s a great new ‘event’ to create marketing buzz and get us spending on the high street and online.

 

But something went very wrong...

 

Incredibly, 50% of project management offices close within 3 years (Association for Project Management) and according to Gartner Project Manager 2014, since 2008, the correlated PMO implementation failure rate has been over 50%.

2014 provided us with a plethora of statistics and colourful diagrams explaining that Internet usage via the mobile phone was, as expected, on the rise. Proponents of the mobile website discussed its benefits and the popularity of responsive design, and how it cost less than developing dedicated apps. Google - with a 67% share of the browser market - announced that it would recommend responsive design configurations. Flurry Analytics - owned by Yahoo – stated, on the other hand, that native apps were increasing their domination of the mobile web, surpassing the direct smartphone web usage by a massive 68%.


You don't need to be a professional facilitator to carry a few colourful items in your briefcase that make your meetings and presentations more interactive and effective.

 

Here are just a few of the things our consultants carry in their Facilitator Kits:

David and Julia are excited that Glastonbury has finally come around. The walk from the station was long enough, but now the crowds are gathering and there's a lot of people waiting to get through the gates.

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I signed up to a well-known high-street loyalty scheme last week and amongst other things, I was asked to enter my date of birth. Well, like many consumers fed up with having to share my life facts with the world, I used my usual fake DOB (which also makes me feel younger) and is part of my standard online ‘cover’ – I love having multiple identities! It seems I’m not the only one...

Mike the Digital Retail Director congratulates the marketing team. And quite rightly so as they just had 1 million downloads of the new app. He knew mobile was the future of customer engagement and he's been proven right. Browsing is up, sales are up and he's got the budget needed for Phase 2.

Facebook adverts are the most popular paid social media. According to the 2014 Social Media Marketing Industry Report over 90% of marketers say that they regularly use Facebook to target their audience. I suppose it wasn't surprising then that a banner flashed up on my home page that really caught my interest.

Are you getting what you expected out of your outsourcing contract? ... and how do you know?

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