Waitrose quick check smallI've been using Apple Pay on my iPhone for a while now.  I also use Waitrose Quick  Check.  But I've always thought it was crazy picking up a low powered scanner when I already had a powerful device in my hand - and I always dropped at least one of them!  Now Waitrose has launched a Quick Check App - but is it a good experience or just a fad? 

Published in Digital & Mobile

I’ve just started using Microsoft Planner. It’s a new online planning tool launched last month as part of Office365. It’s interesting that Microsoft have created such a tool given its investment in the bloated MS-Project. But is it something we should all be using instead?

I have had a number of conversations over the last few months with people who have experienced the demise or watering down of innovation departments in large corporations. It seems that whilst CEOs and their teams recognise the value of innovation, their ability to nurture it continues to elude them.

Published in Digital & Mobile

Managing technology change programmes can often feel like a ‘bloody trail of gangster revenge’. The 1971 film Get Carter describes Jack Carter’s (Michael Caine's) quest for vengeance as 'following a complex trail of lies, deceit, cover-ups and backhanders’. The pun-intended Kata learning technique that sits behind Toyota's Lean success provides a painless alternative for delivering programmes successfully in the dynamic digital era.

Personally, Christmas triggers a two month phase of buying online. This year was no exception apart from the fact nearly every gift I purchased was being delivered via Click+Collect. Christmas day in fact started with the opening of presents and then the now traditional reading of the 20 sales emails sitting in my inbox declaring that the "sale starts now!". As you could expect, I ordered a healthy amount of sales items from the likes of John Lewis, Hobbs, Debenhams and Monsoon, all Click+Collect!

Published in Digital & Mobile
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Black Friday is an American tradition that UK retailers have jumped on this year. It’s a great new ‘event’ to create marketing buzz and get us spending on the high street and online.

 

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Published in Digital & Mobile

Traditional digital marketing campaigns are becoming ineffective. Many see the answer is to target customers better – but this is difficult, expensive to do and often doesn't work.

Published in Digital & Mobile
Digital social networking is influencing all of us. With the increasing adoption of social networking into our personal lives we are now seeing a shift in the way in which collaboration tools are used within organisations. While previously the focus has been on file sharing there is now emerging a greater emphasis on networking – becoming known as Enterprise Social Networking.
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Published in Digital & Mobile

The world is ever changing, as is the Enterprise. The influx of Social Media tools such as Facebook, Google+, Instagram, Pinterest and Twitter has dramatically changed our lives, enabling people to talk quite openly about anything and everything. Suddenly, anyone can be heard and acknowledged anywhere in the world simply by posting a message or picture through these services.

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Published in Digital & Mobile

Cloud computing is coming of age – it won’t be long before we’ll all be thinking how crazy it was to own and manage our own hardware platforms. Cloud computing plays to our ‘I want it now’ culture and provides us all with the flexibility to get the computing grunt we need when we need it.

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